Privacy Notice
Information about using MyCount services and this website.
1. What we collect
Account details (name, work email, phone, company, role), the business records you send us (invoices, bills, orders, receipts, bank statements, payroll figures), people named in those records, and system usage data.
2. Why we use it
To provide the service, operate user accounts, keep an audit trail, answer your enquiries, and meet legal duties including record-keeping under Malaysian tax and companies legislation.
3. Who we share it with
Service providers who host our servers and deliver email, under confidentiality obligations; government bodies where you instruct us or the law requires; and professionals you appoint. We do not sell personal data.
4. How long we keep it
Accounting records are kept for at least seven years as Malaysian tax law requires. Account data is kept while your account is active and for a reasonable period afterwards.
5. Security
Encrypted connections (HTTPS), passwords stored using one-way hashing, each client's data separated at the database level, and encrypted backups.
6. Your rights
You may request access to your personal data, correct it if inaccurate, limit processing, or withdraw consent. We answer requests within 21 days.
7. Contact us
Data protection enquiries: info@mycount.my or WhatsApp +60 18-578 8556. If you are not satisfied with our response, you may complain to the Personal Data Protection Commissioner, Malaysia.